Whatnot

Whatnot is the largest livestream shopping platform in the U.S.

General Manager

Location
Remote - North America / Remote (US)
Job Type
Full-time
Experience
6+ years
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About the role

🚀 Whatnot

Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, shopping and entertainment. We are committed to our values, whether working remotely or from one of our offices. We are building a team that has experience from top tech, retail and payments platforms in the world.

We’re innovating in the fast-paced world of live auctions in categories including sports, fashion, video games, and streetwear. The platform couples rigorous seller vetting with a focus on community to create a welcoming space for buyers and sellers to share their passions with others.

And, we’re growing. Whatnot has been the fastest growing marketplace in the US over the past two years and we’re hiring forward-thinking problem solvers across all functional areas.n

📈 Opportunity Size

Retail disruption is one of the largest opportunities in the startup space today. Livestream shopping is taking off around the world – a $300B GMV market in China that’s grown 100% YoY. Whatnot is bringing it to the world through a community-first approach, starting in the U.S. where retail is a $5T market opportunity!

🏎 About the Go-to-Market Team

The Go-to-Market team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. As a General Manager, you’ll be responsible for growing a category on Whatnot and fully owning the trajectory of the business unit. 

💻 Role

  • Build initial pipeline of and manage relationships with sellers and influencers 
  • Define and monitor key success metrics in the category and ensure there’s sufficient liquidity for a healthy ecosystem
  • Develop a tiered strategy for partnerships; focusing on a handful of high impact, bespoke executions while maintaining a consistent stream of scalable solutions and opportunities
  • Lead multiple acquisition strategies while effectively tracking, analyzing and iterating upon the results
  • Lead thinking and analysis to help us better understand buyer/seller needs and competitive landscapes across multiple categories
  • Hire and manage a team of strong Partnerships Managers and Marketing Managers across multiple product categories as the category matures

👋 You

  • You have 7+ years of experience working in partnerships and marketing.
  • Experience at a high-growth startup, marketplace, or creator-focused platform is a plus
  • You are a world-class leader with experience hiring, managing, and developing a team
  • You are scrappy and flexible enough to work in a fast-paced startup environment with ambiguity and limited guidance
  • You are deeply analytical and comfortable understanding and manipulating data to gain and take action on business insights
  • You have experience working on a marketplace or two-sided platform where you’ve had to balance the needs of multiple parties

🙏 Nice to Have

  • Experience with developing internal policies and processes for a new and fast-growing business
  • Proficiency in SQL
  • Passion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerce
  • Experience buying and selling in online marketplaces

🎁 Benefits

  • Competitive base salary and stock options

  • Unlimited Vacation Policy and Company-wide Holidays (including a spring and winter break)

  • Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability

    • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
    • Dental and Vision sponsored 100% by Whatnot for employees and dependents
  • Work From Home Support

    • Laptop provided by Whatnot and home office setup allowance
    • $450 work-from-anywhere quarterly allowance for cell phone, internet, or co-working space
  • Care benefits

    • $1,350 quarterly allowance on food
    • $1,500 quarterly allowance for wellness
    • 16 weeks Paid Parental Leave and gradual return to work
    • $20,000 for family planning, such as adoption or fertility expenses

💛 EOE

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

About Whatnot

Whatnot is a community marketplace where you can safely buy, sell, go live and build a community with other like-minded people.

We got our start offering a buying and selling experience to collectors of Funko Pops and Pokemon cards. We became the leading marketplace for those communities and have found success launching into categories like sports cards, NFTs, and vintage fashion.

In July of 2022, we raised $260 million in a Series D funding round bringing our valuation to $3.7 billion, a 2.5x increase since our $1.5 billion valuation in September of 2021.

Our mission is to enable anyone to turn their passion into a business and bring people together through commerce. We enable anyone to connect, transact and build a business in one place -- Whatnot is bringing the in-person retail experience online.

Whatnot
Founded:2019
Team Size:400
Location:Los Angeles, CA
Founders
Logan Head
Logan Head
Founder
Grant LaFontaine
Grant LaFontaine
CEO