Who We Are

Duffl empowers students to run 7-figure businesses whilst pursuing their degree. We use data to wholesale high demand/high margin products and deliver them directly to our customers in 10 minutes using electric scooters and a 100% student workforce.

We are currently live at: UCLA, USC, UCSB, UC Berkeley, UofA, ASU, TSU and UT Austin. We’ve raised a $13M Series A, backed by YC, Volition Capital and the founders of Chewy, Rent the Runway & Thrive Market. Come join us on a journey of empowering students to better serve each other!

About the Role

As our Director of Talent, you will be responsible for bringing the next generation of talent to the company. Your role involves working alongside the leadership team to build out our Talent Pipeline, from sourcing to interviewing to training. You will be responsible for all campus-level hires, managing our student managers (Captains), and iterating on the entire candidate experience from start to finish. The ideal candidate is someone who is extroverted, obsessive about quality, data-driven, system-oriented and well versed in the modern recruiting stack.

This role is quite different given the unique needs of Duffl. It's not a typical Director of Talent role because it's not solely about building a recruiting pipeline for the corporate team. This role is largely focused on college level talent, which is what we need in order to run our stores efficiently year over year.

Every year we experience 25% turnover of the user base. This means that we are constantly looking to replace a quarter of the customer/employee population. This requires us to be very good at identifying key student leaders who are able to:

1. Acquire customers by convincing their personal networks to use Duffl
2. Be the leader of the store and build a strong team under them.

In order for a person to truly be successful in this role they must have:

1. A history / passion for working with young college students
2. A talent for coaching / mentoring raw talent into recruiters & people managers

Qualifications

1. 6+ years building teams for a companies that have undergone hyper growth.
2. Someone with a data-driven mindset who thrives in an experimental environment and is able to formulate and execute ideas on a weekly cadence.
3. We need a leader who can build a team that can execute on the defined strategy, set goals, assist where needed and keep a young team accountable.
4. Can get scrappy, hands dirty, and travel to each school to truly understand customers & employees.
5. A proven ability to communicate effectively with all levels of the organization and to build strong working relationships.
6. Experience working with college students or in the college market

Outcomes

1. Double top of the funnel applications for campus roles (https://jobs.duffl.com/)
2. Decrease employee turnover rate by 50%
3. Establish official recruiting relationships with universities

Culture Fit

1. Just Deliver
   1. Sales background. Obsessed with finding top talent, creative at closing, can get someone excited about Duffl and run through walls to make it happen.
   2. Knows how to recruit in a machine-like way, how to source at volume, how to select the right candidates and how to close them.
2. Keep it Simple
   1. Thinks about the candidate experience in every phase of recruiting, from sourcing to closing.
   2. Ability to build, iterate, and prioritize multiple recruiting channels (Referrals, Social, Guerilla, Product, Career Fairs, etc)
3. Write on the Bag
   1. Higher energy, charming / extroverted, can sell the story and be the face of the brand, gets high on the thrill of recruiting.
   2. Understands the importance of investing in people and relationships to build long term trust.
4. Be a Student
   1. A listener who seeks to understand deeply the needs of a role before jumping to executing.
   2. Will treat the recruiting funnel as a sales problem by constantly iterating on tactics based on new data.

Nice to Haves

1. Experience with ATS & HRIS systems
2. Experience with e-commerce, supply chain, logistics or on-demand delivery businesses.
3. Excited about working with young, ambitious college students.
4. Passionate about educating students across the company
5. Previous experience at an early stage startup!

1. Screener Call (15min)

This stage is a more informal call with our Chief of Staff Harshal to get to know more about the role, and for you to evaluate whether we are a good fit for you.

2. Top Grading Interview (1 HR)

The interview is a deep dive into recruiting abilities. We are looking for a creative problem solver. We are also looking for autonomy and communication. This is evaluated throughout the process, in how you communicate your approach, solutions and overall thinking.

3. Bar Raiser Interview (1 HR)

A non-hiring leadership team member will interview you (mostly behavioral) and provide feedback to the hiring manager (CEO)

4. Culture Interview (1 HR)

This interview with the CEO will go over culture fit.