AI search and support copilots for developer products
Inkeep makes it easy to turn docs, GitHub issues, and other content into AI-powered search and chat copilots for developer products. 100+ teams use Inkeep to activate and retain users, reduce support loads, and understand what users are asking for.
Active Founders
Nick Gomez
Nick Gomez is founder and CEO of Inkeep. He studied Business Analytics & CS at MIT. He was previously a senior product manager at Microsoft working on developer experiences for identity products. Beyond Inkeep, Nick enjoys photography and hiking.
Robert Tran
Robert Tran is a cofounder of inkeep. He studied CS & Math at MIT and has an extensive background in tech, including working with government, political organizations, financial firms, and logistics companies. Previously, Robert was an early employee then Head of Engineering at illumis — building software to aggregate thousands of public data sources that are locked in silos. illumis was acquired by ComplySci. Outside of inkeep, Robert is passionate about film & writing.
Company Launches
tl;dr: Inkeep provides conversational search for developer-focused companies. We use LLMs to understand a company’s docs, GitHub issues, Stack Overflow questions, and more to answer developer questions and increase customer activation.
Our Team:
Hi YC, we’re Robert Tran and Nick Gomez from Inkeep!
We met eight years ago at MIT as undergrads. After MIT, Nick was a Senior Product Manager working on developer experiences for Microsoft’s identity products. Robert was Head of Engineering at illlumis (acquired), building large-scale data aggregation pipelines for public datasets.
With years of experience building developer-focused products, we are excited to build Inkeep.
Problem: Any blocker or unanswered question is a drop-off point
Developers evaluate a product by how easy it is to get started and use it for their use case. Optimizing this experience is the #1 goal for many developer-focused companies, but it’s hard to do well because:
- Knowledge about the product is scattered across docs, GitHub issues, Stack Overflow, forums, private communities, and more.
- Answering technical issues and questions at scale is hard.
- Developers often prefer to self-troubleshoot.
Solution: Conversational search powered by all your existing content
Inkeep automatically indexes all of a developer tool company’s content with zero effort required. We use fine-tuned LLMs that fully understand your product to power search and chat experiences tailored for developers.
Inkeep is embeddable as a:
- Search bar for your docs
- Chat widget for your app or landing page
- Slack or Discord bot for your community
Your developers can search or ask anything and get answers immediately. And you’ll be able to get insights on what they're getting stuck on.
Our asks:
- Interested in adding Inkeep to your developer product? We’d love to show you a demo.
- Connect us with folks who are obsessed with developer experience & activation.
Get in touch at: founders@inkeep.com
Learn more at: Inkeep.com
Company Photo
