Analytics to improve how teams work and collaborate
Worklytics is looking for a driven, creative, customer-facing Insights professional to join the team on the ground floor and deliver impactful analyses that help senior-level customer stakeholders plan for the future of work.
Worklytics was founded as a people-centric analytics solution built to help companies improve employee experience. We are passionate about 3 key aspects of team dynamics: collaboration, trust, and innovation. Our focus on privacy and security led us to create a best in class analytics platform that only takes anonymous data to provide powerful metrics that help improve workplace cohesion in large teams. Some of our most popular research topics include:
The Customer Insights team is focused on leveraging Worklytics data & metrics to tackle big customer questions and enabling data-informed thinking at the most senior levels of our customers’ organizations. We lead from the front on new use cases for data about how teams collaborate, and always put employees first in our recommendations.
Tactically speaking, this team owns the delivery of bespoke consulting projects, manages strategic customer relationships, and advises customers on their use of Worklytics data in both ad hoc analyses and ongoing programs. On a typical day in this role, you will:
We’re a small, nimble team and look for people that share our values. To be successful as a Customer Insights Program Manager, you will need:
Worklytics is a people analytics startup based in NYC and Seattle. We provide our customers real-time insight into Employee Experience by analyzing data on work and collaboration in common productivity tools (G Suite, Office 365, Slack, GitHub, Jira, and more). We combine these data sources with HR systems, engagement surveys, performance reviews and more to discover how team environments and behaviors drive employee outcomes.
Our challenges include processing huge volumes of data about activity across all these tools and using cutting-edge ML techniques to extract actionable insights, while maintaining the highest levels of security and privacy.